Any salesperson worth their salt will tell you that no sale is 100% guaranteed until the product or service has been delivered and money has been credited. Given the cancellation and return policies that businesses must offer as part of their customer service, even that isn’t [...]
Discover how the world's largest e-commerce and cloud computing service provider cemented its industry leadership and overcame logistic concerns, recruitment challenges, and new compliance laws to reduce month-on-month AR by 15%.
Tailoring customer experience to influence conversion has been a quest for every organization. Businesses or sellers of products may have come a long way from the days of the barter system, but one thing remains constant: the one that gives their customers the best experience always [...]
Bots to the rescue: How chatbots will save businesses in remote customer support Consumer behavior is changing. Gone are the days where all a business had to do to grow was to have the best product in the market. Surveys show that 86% of consumers choose [...]