The healthcare support service industry is ever-changing. This year, we expect to witness the highest digital transformation in this sector with a significant increase in the usage of AI for patient interactions. The following are some of the trends expected to shape the healthcare support industry in 2023.

Virtual Care & Telemedicine

The COVID-19 pandemic has augmented the implementation of virtual patient care and telemedicine, and this is estimated to develop rapidly in 2023. Patients will continue to request convenient and accessible healthcare services, and healthcare providers will have to offer virtual consultations and remote patient monitoring.

Artificial Intelligence & Machine Learning

AI and machine learning will gain dominance and play a substantial role in healthcare support in 2023. Incorporation of these latest technologies can help healthcare providers improve patient outcomes, reduce costs, and increase efficiency.

Increased Involvement in Precision Medicine

Precision medicine encompasses the use of personalized and genomic data to apprise the diagnosis, treatment, and prevention of diseases. This trend is expected to govern major healthcare prognoses in 2023, as healthcare providers pursue their role in delivering more targeted and effective care to their patients.

Integration of Wearables and the Internet of Things (IoT)

The amalgamation of wearable medical devices and IoT technologies will play a vital role in healthcare support in 2023 in order to enable remote patient monitoring and provide healthcare providers with real-time data about their patients’ health. According to Insider Intelligence research, the number of health and fitness app users will grow to 91.3 million through 2023, up from 88.5 million in 2022.

It has been observed that wearable healthcare devices like Wearable Fitness Trackers, Smart Health Watches, Wearable ECG Monitors, Wearable Blood Pressure Monitors, Biosensors, Wearable Diabetic Trackers, etc have been seeing an extensive surge in utilization by everyone. Advances in medical devices have pushed the prerequisite to assess patients’ health through remote monitoring in line with changing times and technological improvements.

Role of Patient Empowerment

Patients will continue to take a more active role in their own health in 2023. This trend is driven by the availability of information and resources, as well as the growing emphasis on patient-centered care.

Amplified Emphasis on Mental Health

Mental health is projected to garner increased attention in 2023, as the impact of the COVID-19 pandemic continues to be felt. Healthcare providers will try to place emphasis and focus on addressing the mental health needs of their patients and addressing the stigma associated with mental illness.

Leveraging ERA applications

Eliminate the need for paper-based Explanation of Benefits (EOB) statements by switching to Electronic Remittance Advice (ERA) applications. ERAs are designed to automate insurance posting, simplify claim status checks, track collections, and receive electronic updates and advice reports from both federal as well as private insurance providers. They also save time, reduce paperwork, and eliminate room for errors.

These trends are expected to shape the healthcare support industry in 2023 and will continue to drive innovation and transformation in the years to come. Being an industry leader in this field, Allsec offers a range of services to its clients in the healthcare industry, including maintaining electronic health records (EHRs), clinical decision support systems, payment and claims management, and population health management solutions. 

All these services are taken to support healthcare organizations with their strategic planning and decision-making processes, improve operational efficiency and minimize delays, redirect overhead and other costs, accelerate ROI and increase cash flow velocity and easily access patient data.

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