Debt Collection Done Right
A reputed credit card issuer in the United States for the subprime market often deals with borrowers who have difficulty following a repayment schedule. This meant frequent errors in the collection process and high operation costs.
Key Challenges
Restrictions in the use of automated dialers
Delayed collections due to incorrect contact information
Download the case study for insights into how a partnership with Allsec enabled the client to increase revenue without hampering customer relationships.
