Artificial intelligence has transformed business, especially the way in which customers interact with the company. Its long-tendrilled knowledge base, enhanced in part by machine and deep learning, enables streamlined customer self-service. Much like customers, a number of employee queries are also routine in nature, most often [...]
The advent of big data has paved the path for transformational policies in the largest balance sheet asset for most companies - human resources. People analytics has been THE talk at HR tables for a while now. What began as a small troop of technical experts, [...]
The time of the millennials is here. Gen Y dominates the workforce of most organizations. At least, that’s what Deloitte’s Millennial Survey says - by 2025, they will comprise 75% of global personnel.(1) This young generation of workers is unlike any before - they shirk rigid [...]
The postmodern workplace is in an eternal state of flux, much like the technology, and the economy that shape it. And the majority of the workforce in this milieu are millennials, who also embody the same attributes. As this millennial workplace grows, acquiring new values and [...]
You may not remember this in 30 days. According to Hermann Ebbinghaus, the German psychologist who came up with “the forgetting curve”, we forget 80% of what we learn in 30 days. The backdrop Hermann Ebbinghaus’s forgetting curve indicates that reviews or reinforcements are essential [...]
There are many debates surrounding chatbots. Are chatbots killing customer service? Can they really solve complex contextual problems? Can you train a bot towards the kind of emotional intelligence that is required to provide mental health counseling? Our questions persist. Yet, from reciting poetry to supporting [...]
The Real Cost of Payroll Mistakes Payroll mistakes cost employers billions of dollars annually. According to the IRS, 33% of businesses deal with payroll errors. There are many cautionary tales about the larger impacts of even minor slips in payroll. For instance, a Texas company failed [...]
The gender gap Global gender gap has closed by only 4% in the last 10 years, according to the World Economic Forum. In a research partnership with LinkedIn, WEF examined workforce gender ratio in entry level, middle management and senior leadership positions across sectors. Unsurprisingly, the [...]
Automated Reimbursement Systems can simplify HR Changing organizational trends show that 4 out of 5 employees would prefer benefits or perks to a salary raise. Typically, employees prefer more paid-time off, health benefits and office perks. Especially with the startup and freelancing culture expanding around the [...]
Fast is fine, but accuracy is everything. Payroll Management has become a significant area of expertise over the years, with a rise in complex and dynamic compensation structures. The payroll function deals with all records relating to compensation and can track vital information such as employee [...]