Case Studies

Collections: Proof of Concept

This proof of concept demonstrates the value that Allsec Voice Intelligence delivers versus conventional manual processes in generating meaningful business and customer insights from recorded calls.


Measureable, Repeatable, Predictable and Error-Free HR & Payroll

The client is one of the world’s top four consulting firms with offices in Bombay, Bangalore, Hyderabad, Chennai, Nagpur, Pune, Gurgaon, Calcutta and Delhi. As part of its strategic diversification initiative, the client formed two extended business segments – a specialized consulting & domain expertise based venture and a service outfit keen on capturing the ITES & BPO market share.


A Comprehensive Customer Support Solution and Applied Risk Analytics

The client is an Atlanta-based company specializing in the subprime market. The company provides service to those consumers who are overlooked by standard banks and credit issuers. Their product range includes credit cards, rent-to-own products and consumer-durable loans.


Real time Analytics Using Homegrown Quality Tools

The client is a leading PC manufacturer and Business Solutions provider based in Texas, United States. It is one of the largest technological corporations in the world, employing more than 103,300 people worldwide