White Paper On Predicting Customer Churn

Preventing customer churn (i.e. losing existing customers) is becoming a high priority in all organizations as most companies lose 50% of their customers in 3-5 years. It costs 7-10 times as much to acquire a new customer as it does to retain an existing customer. It [...]

2018-08-29T17:14:27+05:30January 14th, 2018|White Paper|

White Paper On Improving Customer Experience

In today’s hyper-connected world, creating a unique customer experience is one of the best ways to achieve sustainable growth. A customer experience strategy is crucial to retaining customers and build strong and lasting relationships with them. Every customer retained is worth more than the money spent [...]

2018-08-29T17:11:25+05:30January 10th, 2018|White Paper|