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Allsec provides both - voice and non-voice based BPO services, offline and online modes, out of its delivery centers in Chennai, India.
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Typically, the inbound voice-based online offering comprises customer care, customer service and technology helpdesk services, while the outbound online offering includes sales, collections, lead generation and market research.
Offline voice-based services are currently restricted to exclusive, third-party quality assurance, a unique offering that bears testimony to quality practices followed at Allsec.
Non voice-based services are driven through HR & payroll processing and are technology-intensive in nature, with online and offline platforms being provided for interaction.
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Allsec provides these services from its centers in Chennai.
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